Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You will find almost all the answers to your questions in the user–friendly Help section integrated into our Control Panel. It features an elaborate database with regularly asked questions and exhaustive instructional articles written by our practiced tech support staff.

  • Top quality support service

  • How–To Videos

  • For those who wish to find out how to sort out a commonly experienced issue by watching an instructional video, we have added a compilation of video tutorials to our Control Panel. All the tutorial video clips are very short and easy to understand. They offer you step–by–step demonstrations of different site management procedures.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer service with a 60–minute response guarantee. Our team of accomplished customer service technicians will be available to you to answer all the inquiries that you could have. During non–busy times, an answer will be offered within just twenty minutes.