Support and Help Channels
A 60 mins Ticket Solution Guarantee
Each ticket that you post to our technical help crew will be handled within less than 60 minutes. The common inquiries are going to be solved straight away. Nonetheless, if the support question you have sent requires the help of a trained administrator, we’ll address the ticket to him and will notify you about the hold–off.
Professional Customer Help And Support Service
Our customer support crew will be working for you day–and–night to to reply to all help inquiry tickets that you send to us. We offer technical help and support for all the software packages that are pre–configured on your web server. These include our custom produced Control Panel, the preferred OS along with the server management panel (in accordance with the VPS type).
An Educational Help Zone
Each part of the Control Panel that comes with no charge with your VPS gives an incorporated articles base. You will see an array of exhaustive how to articles and a collection of step by step video tutorials that illustrate all the general website managing tasks. You can get access to them by clicking on the Help or Video keys in the right side of each Control Panel section.