Phone Support in Shared Hosting
All our shared hosting plans come with phone support 14 hours per day even on public holidays, so if you don't have an account yet, you will be able to call us and find out more about our solutions or if we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the U.S.A., the United Kingdom and Australia, so you're able to call the number that is nearer to you. In case you're an existing customer, we can assist you timely with all of the general and billing issues and with numerous tech matters so as to save you time and efforts - we acknowledge the fact that sometimes it is easier to talk to a live person and get things done promptly. Certainly, some issues simply cannot be taken care of on the telephone, so in such a case you are able to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
If you want more details about the Linux semi-dedicated hosting packages that we offer, you are able to call one of the three support lines we have around the globe - in the U.S.A., the UK and Australia. In this way, you have the option to check in advance whether our services are appropriate for your websites. If you're already our customer and you've got a semi-dedicated account, you'll be able to get in touch with us on the phone for fourteen hours a day about any billing or basic queries. For strictly technical issues you're able to take advantage of our ticketing system in order to get in touch with our technical support since someissues just require additional time to be taken care of, still we will help you on the phone with quite a few minor technical issues as well, saving you time and efforts.