1 hour ticket response
We are committed to providing a rapid and adequate solution to each ticket submitted by a client. Our qualified client support team representatives will examine your inquiry and will offer you the most effective option. We offer a 1–hour response time guarantee for all support tickets. Actually, the average support ticket response time has proved to be twenty minutes.
A First–Class Customer Care Service
We have a team of web hosting support professionals who are prepared to answer all your questions every time you require assistance. The majority of our customer service team representatives have several years of experience in the Linux shared hosting packages world, which means that you can always rely on prompt and elaborate answers to your requests.
An Intuitive Help Center
To help you get a quick tip on how you can use a particular feature, we have implemented a really intuitive Help Center section in the Control Panel. You can browse through a large collection of web hosting account management articles and website management articles, have a look at our F.A.Q. repository or check out our step–by–step video tutorials.
